FAQ – Greer Natural

FAQ

General

What makes Greer Natural products different?

Our products are made using pure botanical oils and carefully selected natural ingredients. We focus on simple, effective formulations that support healthy skin without unnecessary additives.

Are your products suitable for all skin types?

Yes — our formulations are designed to be gentle and suitable for most skin types, including sensitive skin. If you have very reactive skin, we recommend doing a patch test first.

Are your products 100% natural?

We use high-quality natural ingredients and botanical oils. Our focus is on creating products that are both effective and skin-friendly, without harsh chemicals.

Are your products tested on animals?

No — we are proudly cruelty-free.

FAQ

Facial Oils (Lumira,Clearra, Contoura)

What does a facial oil actually do?

Facial oils help to:
- Lock in moisture
- Support the skin barrier
- Improve skin texture and glow
They don’t replace moisturisers — they enhance your skincare routine.

Will facial oils make my skin oily or cause breakouts?

Not when using the right oils. Our blends are designed to be lightweightand balancing, helping regulate your skin rather than clogging it.

How do I use facial oil?

Apply 2–4 drops onto clean, slightly damp skin. Use as the final step in your routine, or after moisturiser.

Which facial oil is right for me?

- Lumira → Everyday hydration & glow - Clearra → Problem-prone / reactive skin - Contoura → Mature skin & firmness support

FAQ

Nova Glow Body Oil

What are the benefits of Nova Glow?

Nova Glow is designed to: - Deeply nourish the skin - Support elasticity - Improve the appearance of stretch marks - Leave skin soft, smooth and radiant

Can I use Nova Glow during pregnancy?

Yes — we offer a pregnancy-safe version without essential oils, making it gentle for daily use.

When should I apply body oil?

For best results, apply to damp skin after a shower or bath to lock in moisture.

FAQ

Natural Deodorants (Citrine & Cedore)

Do natural deodorants actually work?

Yes — our deodorants are formulated to:
- Neutralise odour
- Absorb moisture
- Keep you feeling fresh naturally

Will I go through a detox period?

Some people experience a short adjustment period when switching from conventional deodorants. This is normal and temporary.

FAQ

Orders & Shipping

How long does delivery take?

Delivery typically takes 2–5 business days within South Africa.

Do you offer free shipping?

We offer free shipping on orders over R500

How can I track my order?

You’ll receive a tracking link via email once your order has been shipped.

FAQ

Returns & Support

What if I’m not happy with my product?

We want you to love your purchase. If you’re not satisfied, please contact us and we’ll do our best to assist.

How can I contact you?

Email us at: info@shopgreer.co.za